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Website Terms and Conditions

Effective Date: August 2026

Welcome to Oakley Therapy. By using this website, you agree to the following terms and conditions.

About This Website

The information on this website is provided for general information about counselling services. While every effort is made to ensure the information is accurate and up to date, it should not be considered medical, legal or psychological advice.

Using this website does not create a counselling relationship between you and Oakley Therapy.

Booking Counselling

An initial consultation provides an opportunity for us to explore what has brought you to counselling and whether we feel we are the right fit to work together.

Choosing to begin counselling is entirely your decision, and I encourage you to ask any questions before making that commitment.

Fees and Payment

Current fees will be discussed before counselling begins and confirmed prior to your first session. Payment is requested by bank transfer before or on the day of your appointment unless otherwise agreed.

Cancellation Policy

If you need to cancel or rearrange an appointment, please provide at least 48 hours' notice.

Appointments cancelled with less than 48 hours' notice, or missed without notice, may be charged in full.

Confidentiality

Counselling sessions are confidential. However, confidentiality may be broken if:

  • there is a serious risk of harm to yourself or another person

  • there are safeguarding concerns

  • disclosure is required by law

  • information is requested by a court order

Wherever possible, I will discuss this with you before sharing information.

Website Content

All text, images and content on this website remain the property of Oakley Therapy unless otherwise stated.

Content may not be copied, reproduced or distributed without permission.

External Links

This website may include links to other websites for your convenience. I am not responsible for the content or privacy practices of external websites.

Limitation of Liability

While I aim to keep this website accurate and available, I cannot guarantee uninterrupted access or that information will always be completely free from errors.

Use of this website is at your own discretion.

Changes

These Terms & Conditions may be updated from time to time. Any changes will be published on this page.

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